Communicate with Confidence.

Join over 9,000 others in the Confident English Community & enjoy my free resource library created to advance your English speaking skills. 

Communicate with Confidence.

Join over 9,000 others in the Confident English Community & enjoy my free resource library created to advance your English speaking skills.

Welcome to Speak Confident English

How to Make Complaints in English Politely (and Get What You Want)

How to Make Complaints in English Politely (and Get What You Want)

Making complaints is a difficult thing to do. Maybe you’re frustrated because a client made a mistake, a company sent you the wrong product, the airline canceled your flight, or you got a terrible haircut at the salon.In each situation, your goal is to solve the problem. You make a complaint because you want a solution. Find out exactly how to do that in English!

Hi, I’m Annemarie.

Annemarie with Speak Confident English

Hello and welcome! I'm thrilled you're here. If you are looking to become more advanced and confident in your speaking skills, then you're in the right place. Be sure to join my Confident English Community and get immediate FREE access to my online resource library.

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Annemarie with Fluency School

Fluency School is now open for registration!! The next course begins November 6. Click here to join this small group speaking course today!

Fluency School helped me to overcome my fears, believe in myself. I realized that I could talk to others, I could express myself, I could participate in discussions! And it’s not the end of the world if I suddenly don’t understand something or don’t know what to answer right now.

Of course, I had some fears that another participants will have better/ higher level than I. But it was so amazing, friendly atmosphere that all my fears disappeared. I will never forget this fantastic course, because it has changed my life! We had so many interesting tasks and one of them was to talk about your three strengths. It’s a common question in a job interviews. And I used all my answers for this question at my first job interview in English. And I succeeded!! It was my first victory!”

- Tanya

Ukraine

“I did a presentation in English at work today, to do that I followed the steps that Anne Marie suggested in a previous lesson about “How to do a good presentation in English”.

To be ready, I practiced my talking a lot, and also I presented to a friend to receive some advice. Of course, I was nervous during the presentation, but I did my best to explain everything with confidence. In the final of the presentation, I received positive feedback from my boss, and I’m feeling relieved and happy.

I would like to thank AnneMarie for the support and encouragement. I’m glad that I did Fluency School last year it has helped me overcome the fear of speaking in English and I’m feeling much more confident now! THANK YOU!!!”

- Emilia

Brazil

“Dear Annemarie, From the bottom of my heart I am very grateful for the opportunity to develop my speaking skills with you … It’s was very great and wonderful experience. I loved it so much.

I also would like to thank you for your lessons, especially the one about negotiating and key expressions you presented to us. Very precise explanations and useful tools for preparation, thanks.”

- Ruta

Lithuania

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