Learn to give criticism in English with language that will help you focus on the positive, improve a situation, and avoid a negative response from others.
You just ordered a new computer and you’re SO excited! But when it arrives, it’s broken. Now you need to complain. How do you want someone to respond to you?
Making complaints is a difficult thing to do. Maybe you’re frustrated because a client made a mistake, a company sent you the wrong product, the airline canceled your flight, or you got a terrible haircut at the salon.In each situation, your goal is to solve the problem. You make a complaint because you want a solution. Find out exactly how to do that in English!
Do you want to spend less time thinking about what to write in an email in English? Learn how to sound professional & friendly in every email you write with this lesson.
You might be surprised how often we use negotiating skills in English. Are you planning to ask for a salary increase? Negotiating for a new position or the terms of an agreement? This lesson will help you prepare for success.
Getting the job you love could change your life, right? In Part 5 of our series on Job Interviews in English: 4 Surprising Tips for a Successful Job Interview.
Do you ever feel so frightened in English that you can’t speak? Good news! Use these simple questions, plus some useful pronunciation tips, to succeed in conversations… even when you don’t understand something!
Surprising ways we use vocabulary & grammar to be polite or to be kind in English. Learn how you can use these strategies with your friends & colleagues.
Do you want to be successful and effective in English? Now you can be. Get 6 tips to lead a successful meeting in English plus the most useful expressions.
Do you use English on the telephone for work or travel? Communicate easily & successfully on the phone with these useful tips! Plus a video to help you be clear on the phone & avoid a common mistake.